Send order status update from app dashboard

Checkout video user guide from the below link.

If you are not using the Shopify's native fulfilment settings, but still your need to send order status notification to your customers, you can do it with Pickeasy. 

To do so, click on the “Customize Actions” option in the Pickeasy's order dashboard.

Then, check both "Enable Ready Action" and "Enable Fulfill Action" to send notifications.

If the order is ready for delivery or pickup, you can mark the orders respectively in two different ways. 

Method 1 - Select the orders with the same status and click on (Mark as ready for pickup or out for delivery) in the order dashboard. [Bulk edit]

Method 2- Click anywhere in the respective order to see the full view page where you can "Mark as ready for pickup or out for delivery" [Single edit]

If the fulfillment method is "Store Pickup", click on "Ready for pickup". Then, the ready for pickup notification will be sent to the customer via email.

If the fulfillment method is "Local Delivery", click on "Out for Delivery". Then, the out for delivery notification will be sent to the customer via email.

Once the order is picked up or delivered, you can mark the order as fulfilled and you can close the order respectively using single or bulk edit method.

The default email will be sent from shopify.